Whether it’s an international tour group VIPs for a sporting event, a film crew on their way to a new set or delegates on the way to a convention- all passengers are the same, right? Wrong. With years of experience in the transport and events industries, we know that it’s quite the opposite. Every group of passengers will have completely different needs, requirements and expectations and just like any other part of event management a one size fits all approach doesn’t work.
So how do you make sure the passenger experience is seamless? The first and most important step is to really get to know your passengers. Small details are what make the difference between a good experience and a bad experience. Gain as much information as you can about the passengers who will be using your service. The more details you have the better. Take a look below at some of our tips and wider considerations you should make when you’re selecting your transport supplier.
27/02/2020 | Event ConnectVehicle selection: the importance of getting it right
First off, can you tell the difference between a MPV, a midi or a mini? What about an executive coach vs a standard coach? More to the point, why does it matter?
23/01/2020 | Event ConnectTop tips for planning a busy tour season
You’re a busy Tour Operator planning for the season ahead. You’re already booked to attend a number of key industry events and exhibitions, most of which are at the start of the year and your diary is crammed with appointments.
27/06/2019 | Event ConnectGlobal event transport planning and how it can help you
It’s usually the last piece of the jigsaw in event management and the least attractive part of event planning. By the time you’ve developed your “big idea”, secured your venue, speakers/performers,
25/06/2019 | Event ConnectEvent Connect becomes official supplier to 2019 Solheim Cup
Transport service provider Event Connect has been announced as the Official Coach Supplier to The 2019 Solheim Cup, taking place at Gleneagles, Scotland from 9-15 September.
17/04/2019 | Event ConnectHow we use data and technology to keep you moving
Big Data has a huge impact on transport arrangements; GPS tracking, customer signage, transport updates and access to information, find out more about how we use Big Data to enhance our customer experience in our latest blog.
14/02/2019 | Event ConnectWhen the member becomes the service provider - our experience with UKinbound
Last week we became the supplier for UKinbound's Convention in Glasgow. As a new member of the trade association for inbound tourism, we jumped at the chance to showcase our services to fellow members.
17/01/2019 | Event ConnectGet on-board with the Transport provider for UK Inbound Convention
As a new member of UK Inbound, we are delighted to announce that we will be this year’s transport provider for the upcoming UK Inbound Convention in Glasgow. And we’re providing all attendees a special offer on your first booking*.
26/11/2018 | Event ConnectSwitching Transport Supplier - top tips to avoid the bad & the ugly
Thinking about changing the transport supplier for your conference or event? We know it can be daunting but there can also be some huge benefits. Here are our top tips for changing your transport supplier.
11/10/2018 | Event ConnectStorm Ali – Bringing out the big guns
Two weeks ago today, we were battening down the hatches and making a quick getaway to get home early as Storm Ali hit the shores of Scotland. Well, most of us were, but not the team here at Event Connect.